Free Shipping On All Orders Over $80 | USA ONLY

CODE : ICE4EVR

Faq

How to shop online?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your
Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking
on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag,
you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag"
after all quantity adjustments have been made.

How do I checkout?

Once you are ready to checkout with the items in your shopping bag, click on the - checkout - button in your shopping
cart. If you do not have an account, simply follow the simple steps to create an account and continue through the
checkout process.

Why was my order cancelled?

1. You may have made a duplicate order. When this happens we cancel one of the orders to make sure that you were not charged twice.

2. You may have failed to respond, in a timely fashion, to an important email. Often these emails relate to verifying your information, or completing payment.

*If you have any questions about your canceled order, please contact us with your name and invoice ID

Can I change my address on my order?

We do apologize unfortunately we are unable to alter billing or shipping information once your order has been placed for security purposes.
We can request cancellation for your order in which you may then replace if we are able to intercept the package from being shipped.
Please allow 24 business hours for a confirmation email if you wish to proceed with cancellation,
an alternative option is if your order is shipped via UPS or FedEx we may have you package held at their facility.
If your package is shipped by another courier we cannot guarantee the courier will hold that package. A valid Government ID will be necessary matching the receiver name for a will call.

Item availability | Backordered Items

The item availability is listed in the product details page. All colors and sizes available will be shown and available to
add to the shopping bag. Colors and sizes that are unavailable will be marked "Sold Out". Although we make every effort to
keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock
on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

How do i maintain my clothing?

1. Wash the garment on cold, dry with low heat.
2. Turn garment inside out before ironing.

Which Payment Methods do you accept?

We accept PayPal and the following credit cards: Visa, Master Card, and American Express.

How can I track my order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, This confirmation will
include the tracking number for your package.

Do you take phone orders?

No. All orders are placed online through our website.

Can I cancel my order?

Unfortunately, we are unable to cancel your order once it has been shipped and obtains a tracking number.
If you do not wish to keep this package you may refuse it upon delivery to be returned to our company for a full refund.

When will my order will shipped?

Orders placed Monday-Friday before 11 PM EST will begin processing that day, excluding holidays.
Orders placed on Friday after 11 PM EST will begin processing on the following Monday.

We will contact you with a follow-up email if the merchandise you have selected is not currently in
stock or if we need additional identification provided for credit verification.

Backordered items usually ship within 7 business days after receiving a confirmation E-mail.

*DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS*

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